Xla Experience Level Agreement

I will end with a story about how a service provider used SysTrack to define XLAs and deliver greater value to its customers. Prior to the availability of SysTrack, the vendor had only a limited overview of the problems encountered in the customer environment as a whole and the quality of the experience it […]

Who Decides If A Plea Agreement Will Be Entered In To

In some jurisdictions, prosecutors and defendants may cooperate with judges to determine the sentence the accused will receive if the accused agree to oral arguments. However, in most jurisdictions, the role of judges in oral arguments is limited. For example, federal judges retain final authority over criminal decisions and are not bound by prosecutors` […]